Essential Hub, LLC ("eHub") Authorization of Account Creation and Credit Card Recurring Payment
By submitting your payment information, you are (i) agreeing to the eHub Terms of Service found at
https://ehub.com/term-and-conditions and any terms and conditions associated with your eHub Agreement (ii) authorizing eHub to create an account on your behalf with eHub and (iii) authorizing eHub to make regularly scheduled charges to your account in order to refill your account once your balance drops below the Minimum Reload Balance for all postage purchases. You understand that this authorization will remain in effect until you cancel it upon written notice. You agree to notify eHub in writing of any charges that your account information (i.e., new account number, new bank, etc.) immediately upon the change. You also understand that eHub or your bank company may end this recurring payment plan at any time. If any payment dates fall on a weekend or holiday, you understand that the payments may be executed on the next business day. You certify that you are an authorized user of the payment information that was provided and that you will not dispute the scheduled charges to your payment account provided the transactions correspond to the terms indicated herein.
eHub requires Customer to set up a virtual postage meter that must be loaded with funds prior to purchasing postage ("Postage Meter"). Customer acknowledges that the Postage Meter is used solely for purchasing postage. eHub requires Customer to accurately complete the eHub Metered Customer Payment Authorization Form ("Payment Form") that Customer will receive separately. However, if Customer has previously completed the Payment Form and it is still accurate, eHub will use information on previously submitted Payment Form for the terms of this Agreement. On the Payment Form, Customer will designate a bank or credit card account from which eHub will charge to reload funds for Postage Meter ("Payment Account").
By completing and submitting the Payment Form, Customer is authorizing eHub to create an account on its behalf with eHub. Customer further authorizes eHub to make regularly scheduled charges to its Payment Account to refill Customer’s Postage Meter once the balance drops below a minimum amount as specified on the Payment Form for all postage purchases. If Customer already has either of the aforementioned accounts, those previously created accounts will continue to be used and Customer consents to this continued usage.
Customer understands that eHub or Customer’s financial institution may end this recurring payment plan at any time. Customer understands that if any payment dates fall on a weekend or holiday, the payment may be debited from Customer’s Payment Account on the next business day, however, the Postage Meter will be loaded regardless of weekends or holidays as a service provided by eHub to enable Customer to always be able to access postage and not disrupt business. In these circumstances, eHub may choose or be forced to carry that debt until the next business day.
Customer certifies that Customer is an authorized user of the Payment Account provided and that Customer will not dispute the scheduled payments with Customer’s Payment Account provided the transactions correspond to the terms indicated herein.
Customer will notify eHub in writing in the event Customer disputes any portion of any charges to Payment Account under this Agreement. Customer will provide such notice to eHub within thirty (30) days of the applicable charge and the Parties will work together to resolve the applicable dispute promptly. Upon expiration of the 30-day period described in this Section, Customer will not be entitled (and hereby waives any right) to dispute any charges to Customer’s Payment Account.
If Customer fails to pay in time any amounts due hereunder, eHub will (without limiting its other rights) be entitled to suspend the Services associated with Customer’s account without prior notice to Customer. eHub will not have any liability whatsoever for any damage, liabilities, losses (including any lost profits) or any other consequences that Customer may incur with respect to any suspension of Services pursuant to this Section. Should there be a negative balance on Customer’s Postage Meter, eHub reserves the right to charge Payment Account to recover the negative balance and bring Customer’s Postage Meter to a positive balance.
Customer acknowledges that periodically there may be a discrepancy between the postage rate at the time of purchase ("Purchased Rate") and the final rate that is charged by the carrier after shipping ("Invoiced Rate"). This discrepancy can occur for many reasons including inaccurate weight, inaccurate dimensions, etc. Any discrepancy between the Purchased Rate and the Invoiced Rate corresponding to Customer’s shipment(s) will be charged to Customer’s Payment Account at a non-discounted rate and Customer agrees to accept said charges. eHub may dispute any Invoiced Rates that are suspected to be incorrect on the Customer’s behalf when possible. Customer agrees to make best effort to ensure that all packages are labeled with the correct postage prior to shipping. eHub agrees to make commercially reasonable effort to promptly notify Customer of each Invoiced Rate, however, Customer acknowledges that carriers may charge an Invoiced Rate after a significant amount of time following package shipment. Customer agrees to all charges related to any Invoiced Rate regardless of the amount of time that has passed since package shipment. eHub reserves the right to withhold remaining Postage Meter balance for 30 days following the Customer’s last generated label to help offset any amounts owning by Customer for Invoiced Rates.
This self-onboarding form only allows for credit card payment accounts. If you are interested in setting up an ACH payment account to fund your postage meter, please contact our customer support team at
support@ehub.com.